Gaffer Support

Help with job photos, reports and invoices

Need a hand? Email us and a real person will get back to you, usually within one business day.

Email: [email protected]

Common questions

How do I add photos I already took?

Open the job and tap + on an area's Before or After box, then choose Choose from library. You can pick several photos at once.

How do I send a report?

Open the job and tap Review and send report. Check the preview, then send it by text, email or another app. You can include your invoice and a button that asks for a Google review.

Where do I get my Google review link?

Open your Google Business Profile, choose Ask for reviews, and copy the link. Paste it on the Business tab under Google reviews. It's added to every report from then on.

How do I mark a job paid?

Open the job after the report is sent and tap Mark paid. The jobs list shows Paid or Unpaid next to each sent job.

How do I keep my jobs safe if I lose my phone?

On the Business tab, tap Back up now and save the file to Files, iCloud Drive or Google Drive. On a new phone, install Gaffer and tap Restore.

How do I delete my data?

Delete a job from its screen to remove it and its photos. Deleting the app removes everything Gaffer stored on your phone.

Privacy

Gaffer keeps your jobs and photos on your phone and collects no data. Read the full Gaffer privacy policy in the App Store listing.